Effective Date: August 1, 2026
Last Updated: August 1, 2026
This Shipping Information page explains how online orders placed with Skaggs Performance LLC, doing business as BOLDEN Nutrition (“BOLDEN Nutrition,” “BOLDEN,” “we,” “us,” or “our”) are processed, shipped, tracked, and delivered.
Please review this information before placing an online order.
BOLDEN Nutrition currently ships only to eligible addresses within the United States.
We do not currently ship internationally.
Orders submitted with an international shipping address may be declined or cancelled.
Shipping may not be available to every:
Available shipping options will be displayed during checkout based on the order and delivery address.
Online orders are generally processed within [1–3 business days] after payment is successfully authorized.
Business days are Monday through Friday, excluding federal holidays and days when BOLDEN Nutrition is closed.
Order processing time is separate from carrier transit time.
Processing may include:
An order is not considered shipped merely because a shipping label has been created. Carrier tracking may take time to update after the package is transferred to the carrier.
Processing may take longer during:
If we cannot ship an order within the timeframe promised when the order was placed, we will provide notice and offer the options required by applicable law, which may include agreeing to a revised shipping date or cancelling the unshipped order for a refund.
Delivery estimates shown during checkout begin after the carrier receives the package.
Estimated delivery consists of:
For example, a shipping method described as “2–5 business days” generally refers to estimated carrier transit time after shipment, not the total time beginning when the order is submitted.
All delivery dates are estimates unless we expressly state in writing that a particular date is guaranteed.
We do not guarantee delivery by a specific date for:
Please order early enough to account for processing time and possible carrier delays.
Available shipping methods and carriers may vary based on:
We may use carriers such as:
Selection of a shipping method does not guarantee that a specific carrier will be used unless the checkout page expressly states otherwise.
We may select or change the carrier when necessary to fulfill the order using a substantially comparable shipping service.
Shipping charges are calculated and displayed during checkout before the order is submitted.
Charges may be based on:
Applicable shipping charges are nonrefundable after an order has shipped, except when required by law or when BOLDEN Nutrition determines that the charge resulted from our error.
Any free-shipping offer is subject to the offer’s stated terms, exclusions, minimum purchase amount, eligible destination, and promotional period.
Taxes and discounts may not count toward a free-shipping threshold unless the offer states otherwise.
After an order is submitted, we will generally send an order confirmation to the email address provided during checkout.
The confirmation indicates that we received the order. It does not necessarily mean that:
We reserve the right to decline, limit, or cancel an order for reasons described in our Terms and Conditions.
Please review the order confirmation promptly and contact us immediately if you notice an error.
When an order ships, we will generally send a shipping confirmation containing available tracking information.
Tracking information may take up to 24–48 hours to display movement after a label is created.
Carrier tracking is maintained by the carrier. BOLDEN Nutrition does not control the timing or accuracy of carrier scans.
A lack of an immediate scan does not necessarily mean the package has not been transferred or is lost.
Customers are responsible for monitoring tracking information and arranging prompt retrieval of delivered packages.
Customers are responsible for providing a complete and accurate shipping address.
Before placing an order, confirm:
BOLDEN Nutrition is not responsible for delays, delivery failures, losses, or additional charges caused by an address that was entered incorrectly or incompletely by the customer.
Contact us immediately if you need to request an address correction.
Email:
Use the subject line:
Address Change Request – Order #[Order Number]
Include:
We cannot guarantee that an address can be changed after an order is submitted.
Once an order has entered processing, been packed, had a label created, or been transferred to the carrier, we may be unable to modify the address.
An address-change request is not effective unless BOLDEN Nutrition confirms the change in writing.
We are not responsible for a package delivered to the address originally provided when we were unable to complete a requested change.
Some carriers or products may not be eligible for shipment to a post office box.
When shipping to a P.O. box, an available postal-service method may be required.
Shipping to APO, FPO, or DPO addresses may be available for eligible nonperishable products, but transit times may be longer and tracking may be limited.
Certain products may be restricted from military or remote-address delivery.
Available methods will be shown during checkout when supported.
An order containing multiple products may be shipped in more than one package.
Reasons may include:
You may receive separate shipping confirmations and tracking numbers.
You will not ordinarily be charged additional shipping solely because we divide an order into multiple shipments after checkout.
Products shown on our website may become unavailable after an order is submitted because of:
If an item is unavailable, we may:
We will not substitute a materially different product without your approval.
Carrier delays may occur because of:
Once a package is transferred to the carrier, delivery timing is primarily controlled by the carrier.
We will provide reasonable assistance with a delayed shipment, but we cannot guarantee carrier performance or reimburse customers solely because a package arrives later than an estimated date.
This does not limit any right to cancellation or refund that applies when we fail to ship the order as required by applicable law.
Dietary supplements and food products may be affected by extreme heat, freezing temperatures, humidity, or prolonged exposure to environmental conditions.
Customers are responsible for:
Temporary softening, clumping, separation, melting, or changes in consistency may occur during transportation, particularly with products such as:
A cosmetic or consistency change does not always mean that a product is unsafe or damaged.
Contact us within seven calendar days if you believe a delivered product was materially damaged during shipping. Do not consume a product that appears contaminated, improperly sealed, spoiled, or unsafe.
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