As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Privacy Policy

Effective Date: August 1, 2026
Last Updated: August 1, 2026

Skaggs Performance LLC, doing business as BOLDEN Nutrition (“BOLDEN Nutrition,” “BOLDEN,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit or use our website;
  • Create a customer account;
  • Place an online or in-store order;
  • Enroll in a product subscription;
  • Visit our retail location;
  • Participate in a consultation;
  • Complete a body composition assessment;
  • Request personalized product or meal recommendations;
  • Subscribe to marketing communications;
  • Contact our customer service team;
  • Participate in a promotion, survey, or event;
  • Interact with us on social media; or
  • Otherwise engage with BOLDEN Nutrition.

This Privacy Policy also explains the choices and rights that may be available to you regarding your personal information.


1. Who We Are

BOLDEN Nutrition is operated by:

Skaggs Performance LLC, DBA BOLDEN Nutrition
8375 Willow Street, Suite 208
Lone Tree, Colorado 80124
Email: info@boldennutrition.com

For purposes of applicable privacy laws, Skaggs Performance LLC generally determines the purposes and means by which personal information described in this Privacy Policy is processed.


2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through BOLDEN Nutrition’s:

  • Website;
  • E-commerce store;
  • Physical retail location;
  • Point-of-sale systems;
  • Customer accounts;
  • Subscription services;
  • Consultations;
  • Body composition assessments;
  • Online forms;
  • Email and text communications;
  • Social media interactions;
  • Marketing campaigns;
  • Events and promotions; and
  • Customer-service interactions.

This policy does not govern the independent privacy practices of product manufacturers, payment processors, delivery carriers, social media platforms, advertising networks, third-party websites, or other companies that operate independently from BOLDEN Nutrition.

When you interact directly with another company, its own privacy policy and terms may apply.


3. Meaning of Personal Information

For purposes of this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Personal information does not generally include:

  • Information that has been lawfully made available to the public;
  • Deidentified information that cannot reasonably be linked to an individual;
  • Aggregated information that does not identify an individual; or
  • Information excluded from the definition of personal data under applicable law.

The exact definition may vary under applicable state or federal law.


4. Categories of Personal Information We Collect

The information we collect depends on how you interact with BOLDEN Nutrition.


4.1 Identity and Contact Information

We may collect:

  • First and last name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Account username;
  • Date of birth or age confirmation;
  • Preferred method of contact; and
  • Other contact information you provide.

4.2 Account Information

If you create a customer account, we may collect:

  • Login credentials;
  • Account preferences;
  • Saved addresses;
  • Order history;
  • Subscription information;
  • Saved product preferences;
  • Communication preferences; and
  • Account activity.

Passwords may be maintained by our e-commerce or authentication provider in encrypted or otherwise protected form. We generally do not have access to your readable password.


4.3 Order and Transaction Information

When you purchase products online or in-store, we may collect:

  • Products purchased;
  • Quantities;
  • Purchase date and time;
  • Purchase location;
  • Order number;
  • Transaction amount;
  • Discounts and promotional codes;
  • Sales tax;
  • Shipping charges;
  • Fulfillment method;
  • Delivery status;
  • Return, refund, or exchange information;
  • Subscription enrollment and renewal history;
  • Gift-card or store-credit activity; and
  • Related transaction records.

4.4 Payment Information

Payments may be processed by Shopify, Shopify Payments, payment-card networks, banks, digital-wallet providers, or other third-party payment processors.

Depending on the payment method, information may include:

  • Cardholder name;
  • Billing address;
  • Payment-card type;
  • Last four digits of a payment card;
  • Payment token;
  • Transaction authorization information;
  • Digital-wallet identifier; and
  • Payment status.

BOLDEN Nutrition generally does not receive or store full payment-card numbers or card security codes when payments are processed by an authorized third-party payment provider.

Payment processors handle payment information according to their own terms, privacy notices, and security requirements.


4.5 Shipping and Fulfillment Information

For shipped or delivered orders, we may collect:

  • Recipient name;
  • Shipping address;
  • Delivery instructions;
  • Contact information;
  • Selected shipping method;
  • Tracking information;
  • Delivery confirmation;
  • Failed-delivery information; and
  • Communications regarding shipping issues.

We may share this information with carriers, fulfillment providers, delivery services, and related service providers as needed to complete your order.


4.6 Subscription Information

If you enroll in an automatically renewing product subscription, we may collect:

  • Subscribed product;
  • Quantity;
  • Delivery frequency;
  • Renewal schedule;
  • Subscription price;
  • Payment token;
  • Billing and shipping information;
  • Subscription status;
  • Pauses, skips, modifications, and cancellations;
  • Failed-payment information; and
  • Subscription communications.

4.7 Consultation Information

When you request or participate in a free consultation, we may collect information you voluntarily provide, such as:

  • Fitness goals;
  • Training style;
  • Exercise frequency;
  • General dietary preferences;
  • Supplement use;
  • Product preferences;
  • Weight-management goals;
  • Performance goals;
  • Recovery goals;
  • Hydration habits;
  • Meal preferences;
  • Food restrictions;
  • Allergies or sensitivities;
  • General lifestyle information;
  • Current medications or health information you choose to disclose;
  • Questions or concerns; and
  • Recommendations discussed during the consultation.

Please provide only information that is reasonably necessary for the consultation.

BOLDEN Nutrition is not a medical provider, and our consultations are educational rather than medical. You should not provide medical records, Social Security numbers, insurance information, genetic information, or other information that we have not requested.


4.8 Body Composition Information

If you participate in a body composition assessment, we may collect or generate information such as:

  • Height;
  • Weight;
  • Age;
  • Sex or device-required physiological classification;
  • Body-fat percentage;
  • Fat mass;
  • Lean body mass;
  • Skeletal muscle mass;
  • Body water;
  • Visceral-fat indicators;
  • Segmental measurements;
  • Basal metabolic rate;
  • Body mass index;
  • Assessment date;
  • Device-generated scores or estimates;
  • Historical assessment results; and
  • Changes between assessments.

These measurements may be considered sensitive or health-related information under certain laws.

We collect and use this information only when you voluntarily participate in the assessment or otherwise authorize its collection.

Body composition assessments are not medical tests, and BOLDEN Nutrition does not use the results to diagnose or treat medical conditions.


4.9 Meal and Dietary Preference Information

When you purchase or request recommendations concerning prepared macro-focused meals, we may collect:

  • Meal preferences;
  • Calorie or macronutrient preferences;
  • Dietary restrictions;
  • Food allergies or sensitivities;
  • Preferred proteins or ingredients;
  • Purchase history; and
  • Related information you choose to provide.

You are responsible for reviewing current meal labels, ingredients, and allergen statements before consumption.


4.10 Communications

When you contact us, we may collect:

  • Email messages;
  • Text messages;
  • Chat messages;
  • Contact-form submissions;
  • Customer-service requests;
  • Call notes, if telephone service is later offered;
  • Questions, complaints, or feedback;
  • Return or refund requests;
  • Photographs or documents you send;
  • Social media messages; and
  • Records of our responses.

4.11 Marketing and Preference Information

We may collect:

  • Email subscription status;
  • SMS subscription status;
  • Product interests;
  • Preferred product categories;
  • Marketing preferences;
  • Responses to promotions;
  • Coupon usage;
  • Engagement with emails or advertisements;
  • Survey responses;
  • Event participation; and
  • Information used to personalize marketing.

4.12 Reviews and User-Submitted Content

If you submit a product review, testimonial, photograph, comment, or other content, we may collect:

  • Display name;
  • Review text;
  • Rating;
  • Photograph or video;
  • Product purchased;
  • Submission date;
  • Verification status; and
  • Any personal information included in the content.

Reviews and testimonials may be displayed publicly. Do not include information in a public submission that you do not want others to see.


4.13 Device, Internet, and Usage Information

When you visit our website or use online services, we and our technology providers may automatically collect:

  • Internet Protocol address;
  • Browser type;
  • Device type;
  • Operating system;
  • Device identifiers;
  • Approximate location derived from an IP address;
  • Referring website;
  • Pages viewed;
  • Links clicked;
  • Search terms;
  • Products viewed;
  • Items added to a cart;
  • Checkout activity;
  • Session duration;
  • Date and time of access;
  • Email engagement;
  • Advertising identifiers;
  • Cookie identifiers;
  • Website errors; and
  • Other interaction and diagnostic information.

4.14 Approximate Location Information

We may infer your general location, such as city, state, or postal region, from:

  • Your IP address;
  • Shipping or billing address;
  • Store selection;
  • Device settings; or
  • Information you provide.

We do not intend to collect precise real-time geolocation through our website unless a specific feature requests it and you grant permission.


4.15 In-Store Information

When you visit our physical location, we may collect information through:

  • Point-of-sale transactions;
  • Consultations;
  • Body composition assessments;
  • Pickup records;
  • Returns or exchanges;
  • Event registrations;
  • Customer-service interactions; and
  • Security systems.

Our retail location may use security cameras in public areas for safety, security, loss prevention, incident investigation, and protection of customers, staff, and property.

We do not use security cameras in private areas such as restrooms.


4.16 Information From Third Parties

We may receive information from:

  • Shopify and e-commerce providers;
  • Payment processors;
  • Subscription-management providers;
  • Shipping carriers;
  • Delivery providers;
  • Email and SMS platforms;
  • Analytics providers;
  • Advertising partners;
  • Social media platforms;
  • Review platforms;
  • Fraud-prevention services;
  • Product manufacturers;
  • Referral partners;
  • Gyms or trainers, where you have authorized the referral or information sharing;
  • Event partners; and
  • Publicly available sources.

The information received depends on your interaction with the third party and the permissions you provide.


5. How We Collect Personal Information

We may collect personal information:

Directly From You

For example, when you:

  • Create an account;
  • Place an order;
  • Enroll in a subscription;
  • Complete a form;
  • Attend a consultation;
  • Complete a body composition assessment;
  • Purchase in-store;
  • Request customer support;
  • Subscribe to marketing;
  • Submit a review; or
  • Communicate with us.

Automatically

We may collect information automatically through:

  • Cookies;
  • Pixels;
  • Tags;
  • Software development kits;
  • Server logs;
  • Analytics tools;
  • Advertising technologies;
  • Point-of-sale systems; and
  • Similar technologies.

From Service Providers and Business Partners

We may receive information from companies that help operate our business, fulfill transactions, manage advertising, prevent fraud, or provide customer services.


From Referrals

A gym, coach, trainer, friend, family member, or other referral source may provide your contact information when you have authorized that person or organization to do so.

If someone provides us with another person’s information, that person represents that they have permission to provide it.


6. How We Use Personal Information

We may use personal information for the following purposes.


6.1 To Process Purchases

We use information to:

  • Process online and in-store purchases;
  • Verify payment;
  • Calculate taxes;
  • Fulfill orders;
  • Arrange shipping or pickup;
  • Send order confirmations;
  • Manage returns and refunds;
  • Provide receipts; and
  • Resolve transaction issues.

6.2 To Manage Subscriptions

We use information to:

  • Enroll you in subscriptions;
  • Process recurring payments;
  • Schedule recurring orders;
  • Send renewal and billing notices;
  • Process skips, pauses, changes, or cancellations;
  • Address failed payments; and
  • Maintain subscription records.

6.3 To Provide Consultations and Recommendations

We may use information you provide to:

  • Understand your stated goals;
  • Discuss product categories;
  • Explain supplement labels;
  • Recommend products for your consideration;
  • Recommend prepared meal options;
  • Explain body composition results;
  • Create educational follow-up notes;
  • Support consistency and accountability; and
  • Improve future consultations.

Recommendations are educational only and are not medical advice.


6.4 To Conduct Body Composition Assessments

We may use assessment information to:

  • Produce body composition estimates;
  • Show current results;
  • Compare results over time;
  • Discuss general fitness and wellness goals;
  • Support educational product and meal recommendations;
  • Maintain assessment history at your request; and
  • Improve our customer experience.

We will not use body composition information to diagnose or treat disease.


6.5 To Operate and Improve Our Business

We may use information to:

  • Maintain our website;
  • Improve navigation and checkout;
  • Analyze product demand;
  • Manage inventory;
  • Evaluate promotions;
  • Improve our store layout;
  • Understand customer preferences;
  • Train staff;
  • Develop services;
  • Conduct internal reporting;
  • Forecast business activity; and
  • Improve customer satisfaction.

Where appropriate, we may use aggregated or deidentified data for business analysis.


6.6 To Communicate With You

We may use information to send:

  • Order confirmations;
  • Shipping notices;
  • Pickup notices;
  • Subscription communications;
  • Account alerts;
  • Customer-service responses;
  • Safety or recall notices;
  • Policy updates;
  • Consultation follow-ups; and
  • Other transactional messages.

6.7 For Marketing and Advertising

Subject to applicable law and your choices, we may use information to:

  • Send newsletters;
  • Announce products or services;
  • Promote events;
  • Deliver discounts and offers;
  • Recommend products;
  • Personalize website content;
  • Measure marketing performance;
  • Create advertising audiences;
  • Display interest-based advertising; and
  • Understand whether advertisements lead to visits or purchases.

You may unsubscribe from promotional email or SMS communications as described below.


6.8 For Security and Fraud Prevention

We may use information to:

  • Authenticate users;
  • Protect accounts;
  • Detect suspicious transactions;
  • Prevent fraud;
  • Enforce purchase limits;
  • Protect our website;
  • Investigate abuse;
  • Prevent theft;
  • Maintain store security;
  • Protect customers and employees; and
  • Enforce our Terms and Conditions.

6.9 For Legal and Compliance Purposes

We may use information to:

  • Comply with tax and accounting requirements;
  • Maintain transaction records;
  • Respond to legal process;
  • Investigate disputes;
  • Enforce agreements;
  • Respond to safety concerns;
  • Process product recalls;
  • Exercise or defend legal claims;
  • Meet regulatory obligations; and
  • Cooperate with lawful government requests.

7. Legal Bases for Processing

Certain privacy laws require businesses to identify a legal basis for processing personal information.

Depending on the context, we may process information because:

  • It is necessary to complete a transaction or perform a contract;
  • You requested a service;
  • You provided consent;
  • Processing is necessary to comply with law;
  • Processing supports our legitimate business interests;
  • Processing is necessary to protect an individual’s vital interests; or
  • Another lawful basis applies.

Where processing relies on consent, you may withdraw that consent subject to applicable law and any continuing need to retain information for lawful purposes.


8. Sensitive and Health-Related Information

Information concerning body composition, health conditions, medications, allergies, dietary restrictions, and similar matters may be considered sensitive data under certain laws.

We request that you provide only information reasonably necessary for the service you request.

We may process sensitive information:

  • With your consent;
  • To provide a service you requested;
  • To protect health or safety;
  • To comply with law; or
  • As otherwise permitted by applicable law.

We do not intend to sell body composition measurements, consultation health information, medication information, or allergy information.

We do not use this information to make medical diagnoses.

We do not knowingly use body composition or consultation health information for targeted advertising.

You may decline to provide sensitive information. However, we may be unable to provide certain assessments or personalized educational recommendations without the relevant information.


9. BOLDEN Nutrition and HIPAA

BOLDEN Nutrition is a retail supplement and nutrition business and is generally not a healthcare provider, health plan, or healthcare clearinghouse.

Accordingly, information you provide directly to BOLDEN Nutrition may not be protected by the federal Health Insurance Portability and Accountability Act, commonly known as HIPAA.

We nevertheless seek to handle body composition and consultation information responsibly and in accordance with applicable privacy and consumer-protection laws.

Do not send us medical records or highly sensitive medical information unless specifically requested through an approved method.


10. How We Disclose Personal Information

We may disclose personal information as described below.


10.1 E-Commerce and Technology Providers

We may disclose information to service providers that host and operate our website, customer accounts, checkout, e-commerce systems, databases, or other technical infrastructure.

Our online store may be powered by Shopify. Shopify may process information as described in its own privacy documentation and contractual arrangements.


10.2 Payment Processors and Financial Institutions

We may disclose transaction information to:

  • Payment processors;
  • Card networks;
  • Banks;
  • Digital-wallet providers;
  • Fraud-prevention providers; and
  • Financial institutions.

These entities use information to process payments, prevent fraud, handle disputes, and meet legal obligations.


10.3 Shipping and Delivery Providers

We may disclose recipient and order information to:

  • Shipping carriers;
  • Local delivery providers;
  • Fulfillment services;
  • Address-validation providers; and
  • Tracking platforms.

10.4 Subscription Providers

We may disclose information to platforms that manage:

  • Recurring billing;
  • Subscription schedules;
  • Customer subscription portals;
  • Renewal notices;
  • Payment retries; and
  • Cancellation processing.

10.5 Marketing, Analytics, and Advertising Providers

We may disclose online identifiers, device information, purchasing activity, or website activity to:

  • Analytics providers;
  • Advertising platforms;
  • Social media companies;
  • Email providers;
  • SMS providers;
  • Customer relationship management platforms;
  • Audience-measurement providers; and
  • Marketing consultants.

These parties may help us understand website activity, measure campaigns, communicate with customers, or display relevant advertisements.

Depending on applicable law and how a technology is configured, certain disclosures for targeted advertising may be considered a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.

We do not knowingly disclose body composition results or voluntarily provided medical information for targeted advertising.


10.6 Professional Advisers

We may disclose information to:

  • Attorneys;
  • Accountants;
  • Auditors;
  • Insurers;
  • Consultants;
  • Information-security professionals; and
  • Other professional advisers.

10.7 Product Manufacturers and Safety Partners

When necessary, we may disclose information to manufacturers, suppliers, insurers, or regulators to:

  • Investigate product complaints;
  • Process warranties;
  • Respond to adverse-event reports;
  • Address recalls;
  • Verify product authenticity; or
  • Resolve safety concerns.

10.8 Gyms, Coaches, and Trainers

BOLDEN Nutrition may partner with gyms, coaches, and personal trainers.

We will not ordinarily disclose identifiable body composition results, consultation information, purchase history, or health-related information to a gym or trainer unless:

  • You direct or authorize us to do so;
  • The disclosure is necessary to provide a service you requested;
  • The recipient is acting as our contracted service provider;
  • The information is aggregated or deidentified; or
  • Disclosure is otherwise permitted or required by law.

A referral from a trainer or gym does not automatically authorize us to disclose your personal information back to that trainer or gym.


10.9 Business Transactions

We may disclose information as part of:

  • A merger;
  • Acquisition;
  • Financing;
  • Reorganization;
  • Sale of assets;
  • Franchise transaction;
  • Investment;
  • Bankruptcy;
  • Due diligence process; or
  • Transfer of all or part of our business.

A recipient may use the information subject to this Privacy Policy unless you are notified otherwise.


10.10 Legal, Safety, and Compliance Disclosures

We may disclose information when we believe reasonably necessary to:

  • Comply with law;
  • Respond to a subpoena, court order, warrant, or lawful request;
  • Protect our legal rights;
  • Enforce agreements;
  • Detect or prevent fraud;
  • Protect the safety of customers, staff, or the public;
  • Investigate unlawful activity;
  • Respond to an emergency; or
  • Cooperate with regulatory or law-enforcement authorities.

10.11 With Your Direction or Consent

We may disclose information when you direct, request, or consent to the disclosure.


11. Sale of Personal Data and Targeted Advertising

BOLDEN Nutrition does not sell personal information to third parties in exchange for money.

However, we may use analytics, social media, and advertising technologies that disclose identifiers, browsing activity, purchase activity, or similar information to advertising partners.

Some state laws may define these disclosures as a “sale,” “sharing,” or use for targeted advertising.

Where required, you may opt out of:

  • The sale of personal data;
  • The sharing of personal data for cross-context behavioral advertising;
  • Processing for targeted advertising; and
  • Certain profiling activities.

You may submit an opt-out request by:

  • Using any “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or cookie-preference link made available on our website;
  • Enabling a legally recognized universal opt-out preference signal, where applicable; or
  • Emailing info@boldennutrition.com with the subject line “Privacy Opt-Out Request.”

We do not knowingly sell or share personal information of children under 18 for targeted advertising.


12. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.


12.1 Essential Technologies

These technologies support:

  • Website operation;
  • Shopping-cart functionality;
  • Checkout;
  • Customer login;
  • Security;
  • Fraud prevention;
  • Load balancing;
  • Language or location preferences; and
  • Subscription management.

Disabling essential technologies may prevent parts of the website from working.


12.2 Analytics Technologies

Analytics technologies help us understand:

  • Website traffic;
  • Pages viewed;
  • Navigation;
  • Product interest;
  • Website errors;
  • Device types;
  • Conversion activity; and
  • Overall website performance.

12.3 Advertising Technologies

Advertising technologies may help us:

  • Measure advertisements;
  • Limit repeated advertisements;
  • Create advertising audiences;
  • Understand campaign performance;
  • Show advertisements based on interests; and
  • Associate website activity with advertising interactions.

12.4 Preference Technologies

These technologies remember choices such as:

  • Account settings;
  • Location;
  • Shopping preferences;
  • Recently viewed products; and
  • Communication preferences.

12.5 Managing Cookies

You may manage cookies through:

  • Our cookie-preference tool, when available;
  • Your browser settings;
  • Your device settings;
  • Advertising-platform settings; and
  • Recognized privacy preference signals.

Blocking cookies may affect website functionality.


13. Universal Opt-Out Signals

Where required by applicable law, we will process recognized universal opt-out signals, such as Global Privacy Control, as a request to opt out of covered sales or targeted advertising for the browser or device sending the signal.

Because these signals may be browser- or device-specific, you may need to enable the signal on each browser and device you use.

If you are logged into an account and the law requires or permits us to associate the signal with your account, we may apply the preference more broadly.

A universal opt-out signal does not ordinarily unsubscribe you from email or SMS marketing. Those communications may be managed separately.


14. Email Marketing

You may receive promotional emails if you subscribe, consent, or otherwise qualify to receive them under applicable law.

You may unsubscribe by:

Even after unsubscribing from marketing, we may continue to send nonpromotional communications, such as:

  • Order confirmations;
  • Shipping notices;
  • Subscription notices;
  • Account-security messages;
  • Recall notices;
  • Customer-service responses; and
  • Legally required communications.

Please allow a reasonable period for an unsubscribe request to be processed.


15. Text Message Marketing

If BOLDEN Nutrition offers text-message marketing, participation will be voluntary and subject to the consent language presented at enrollment.

Where applicable:

  • Message frequency may vary;
  • Message and data rates may apply;
  • Consent is not a condition of purchase;
  • Carriers are not responsible for delayed or undelivered messages; and
  • You may opt out by replying STOP or following the instructions in the message.

You may contact info@boldennutrition.com for assistance.

Transactional text messages may be subject to separate consent and opt-out rules.


16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill transactions;
  • Maintain customer accounts;
  • Administer subscriptions;
  • Provide requested services;
  • Maintain business and tax records;
  • Resolve disputes;
  • Prevent fraud;
  • Enforce agreements;
  • Address recalls or safety concerns;
  • Meet insurance requirements;
  • Establish or defend legal claims; and
  • Comply with applicable law.

Retention periods vary based on:

  • Type of information;
  • Nature of the relationship;
  • Legal obligations;
  • Operational needs;
  • Sensitivity;
  • Security considerations;
  • Applicable limitation periods; and
  • Whether an account or subscription remains active.

When information is no longer reasonably necessary, we may delete, anonymize, deidentify, or securely dispose of it, subject to legal and technical limitations.

Backups may retain information for a limited period after deletion from active systems.


17. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

Safeguards may include:

  • Access controls;
  • Password protections;
  • Encryption where appropriate;
  • Secure payment processing;
  • Staff training;
  • Vendor-management procedures;
  • System monitoring;
  • Secure disposal practices;
  • Physical store controls; and
  • Incident-response procedures.

No internet transmission, electronic system, storage system, or security measure is completely secure.

We cannot guarantee absolute security.

You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • Using a strong and unique password;
  • Protecting your devices;
  • Logging out of shared devices; and
  • Promptly notifying us of suspected unauthorized account activity.

18. Data Breach Notification

If we experience a security incident involving personal information, we will investigate and take reasonable steps to contain and address the incident.

Where required by law, we will notify affected individuals, regulators, law enforcement, consumer reporting agencies, or other parties.

The timing, method, and content of notifications will depend on applicable law and the circumstances of the incident.


19. Deidentified and Aggregated Information

We may create deidentified or aggregated information that does not reasonably identify you.

We may use and disclose such information for:

  • Business analytics;
  • Inventory planning;
  • Service improvement;
  • Trend analysis;
  • Marketing measurement;
  • Research;
  • Reporting; and
  • Other lawful purposes.

Where required by law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except as permitted to evaluate deidentification processes.


20. Automated Decision-Making and Profiling

We may use automated tools to:

  • Identify likely product interests;
  • Recommend products;
  • Detect fraud;
  • Organize customers into marketing audiences;
  • Analyze website activity; and
  • Personalize communications.

We do not intend to use automated decision-making to make decisions that produce legal or similarly significant effects concerning employment, housing, credit, insurance, healthcare, education, or access to essential services.

If we later engage in profiling covered by applicable opt-out rights, we will provide the required notices and choices.


21. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Confirm whether we process your personal information;
  • Access personal information we maintain about you;
  • Correct inaccuracies;
  • Delete personal information;
  • Obtain a portable copy of personal information;
  • Opt out of the sale of personal information;
  • Opt out of targeted advertising;
  • Opt out of certain profiling;
  • Withdraw consent for sensitive-data processing;
  • Limit certain uses or disclosures;
  • Appeal the denial of a privacy request; and
  • Receive equal service without unlawful discrimination for exercising a privacy right.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be retained to:

  • Complete a transaction;
  • Maintain required records;
  • Detect fraud;
  • Protect security;
  • Exercise legal rights;
  • Comply with law; or
  • Preserve another person’s rights.

22. Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act when the Act applies to BOLDEN Nutrition and the relevant processing activity.

Eligible Colorado consumers may request to:

  • Access personal data;
  • Correct inaccurate personal data;
  • Delete personal data;
  • Obtain personal data in a portable format;
  • Opt out of the sale of personal data;
  • Opt out of targeted advertising; and
  • Opt out of qualifying profiling.

Where consent is required to process sensitive data, eligible consumers may withdraw that consent.

Colorado consumers may also appeal a denial of a privacy request as explained below.

We may voluntarily honor certain requests even when a particular legal threshold or statutory requirement does not apply. Doing so does not constitute an admission that BOLDEN Nutrition is legally subject to every privacy law or provision referenced in this policy.


23. How to Submit a Privacy Request

You may submit a privacy request by emailing:

info@boldennutrition.com

Use the subject line:

Privacy Rights Request

Include:

  • Your full name;
  • Email address associated with your account or purchases;
  • State of residence;
  • The right you wish to exercise;
  • Sufficient information to identify the relevant records; and
  • Any other information reasonably necessary to process the request.

You may also mail a request to:

Skaggs Performance LLC, DBA BOLDEN Nutrition
Attn: Privacy Request
8375 Willow Street, Suite 208
Lone Tree, Colorado 80124

Do not send Social Security numbers, complete payment-card numbers, medical records, or copies of sensitive identity documents unless we specifically request them through a secure process.


24. Verification of Privacy Requests

We may need to verify your identity before fulfilling a request.

Verification methods may include:

  • Confirming access to an email account;
  • Confirming transaction details;
  • Confirming account information;
  • Requesting additional identifying information; or
  • Using a third-party verification provider.

The information requested will depend on the nature and sensitivity of the request.

We may deny a request if we cannot reasonably verify your identity or authority.

We will use verification information only to process the request, prevent fraud, and comply with law.


25. Authorized Agents

Where applicable law permits, you may use an authorized agent to submit an opt-out or other privacy request.

We may require:

  • Proof that the agent is authorized;
  • Direct confirmation from you;
  • Verification of your identity; or
  • A valid power of attorney.

We may deny an agent request if the required authorization or verification is not provided.

Recognized universal opt-out mechanisms may operate as authorized-agent requests where required by law.


26. Response Timing

We will respond to verified privacy requests within the period required by applicable law.

We may extend the response period when reasonably necessary and permitted by law. If an extension applies, we will explain the reason and the expected timing.

We ordinarily do not charge a fee for privacy requests. We may charge a reasonable fee or deny excessive, repetitive, technically infeasible, or manifestly unfounded requests where permitted by law.


27. Appeals

If we deny a Colorado privacy request, you may appeal the decision by emailing:

info@boldennutrition.com

Use the subject line:

Privacy Request Appeal

Explain why you believe the decision should be reconsidered and include the original request details.

We will review and respond to the appeal within the timeframe required by applicable law.

If an appeal is denied, eligible Colorado residents may have the right to contact the Colorado Attorney General.


28. Nondiscrimination

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

Exercising a privacy right will not result in unlawful:

  • Denial of goods or services;
  • Price differences;
  • Reduced quality; or
  • Retaliation.

We may offer lawful programs, promotions, or benefits that involve personal information when permitted by law and accompanied by any required disclosures.


29. Children’s Privacy

Our website, products, and services are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe a child under 13 has provided personal information to us, contact:

info@boldennutrition.com

We will investigate and take appropriate action.

Individuals under 18 should use our website and products only with the involvement and permission of a parent or legal guardian.

We do not knowingly sell or use for targeted advertising the personal information of minors in violation of applicable law.


30. Social Media

If you interact with us on social media, the platform may collect and process information according to its own privacy policy.

We may receive information such as:

  • Public profile information;
  • Comments;
  • Likes;
  • Messages;
  • Mentions;
  • Tags;
  • Content you post; and
  • Advertising engagement.

Information posted publicly may be visible to others.

Do not send sensitive health, payment, or account information through public comments or posts.


31. Third-Party Links

Our website may link to manufacturer websites, social media platforms, articles, payment providers, or other third-party services.

We do not control those third parties and are not responsible for their:

  • Privacy practices;
  • Security;
  • Content;
  • Accuracy;
  • Terms; or
  • Data collection.

Review a third party’s privacy policy before providing information.


32. International Users

BOLDEN Nutrition operates in the United States and currently ships only within the United States.

Our website may be accessible outside the United States. If you access it from another country, you understand that information may be transferred to, stored in, and processed in the United States.

United States privacy laws may differ from the laws of your country.

Our ability to fulfill orders, provide services, or honor rights outside the United States may be limited.


33. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our products or services;
  • Technology;
  • Vendors;
  • Business practices;
  • Legal requirements; or
  • Data-processing activities.

We will post the revised policy and update the “Last Updated” date.

Where required, we may provide additional notice through:

  • Email;
  • Website banners;
  • Account notices;
  • Checkout disclosures; or
  • Other appropriate methods.

Material changes will apply prospectively unless otherwise permitted by law.

We encourage you to review this Privacy Policy periodically.


34. Contact Us

Questions, concerns, complaints, or privacy requests may be directed to:

Skaggs Performance LLC, DBA BOLDEN Nutrition
Attn: Privacy
8375 Willow Street, Suite 208
Lone Tree, Colorado 80124

Email: info@boldennutrition.com

Please use the subject line “Privacy Inquiry” for general questions or “Privacy Rights Request” to exercise a privacy right.